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OUR MISSION

Our mission is to provide garment decoration to the best quality standard. Our quality is achieved by attention to detail, using only the best materials and our top-notch customer service.

All embroidery, print and transfers are made and applied in-house so we maintain control over production and finished products. We offer transparent, fair pricing with no hidden artwork or delivery fees.

Masterkrest provides high quality brand garments, or if you have your own items which need a name or logo added we can help with that too.

Masterkrest are committed to change and also offer sustainable workwear, leisure wear and baby wear printed and embroidered using sustainable processes without compromising on quality.

EMAIL USSEARCH PRODUCTS

OUR SERVICES

Screen Printing

Screen printing gives you many advantages: it's durable and it can create unique and complex designs using extremely vivid colours.

Once we have received your logo, using specialised RIP software it is then separated into different colours for each screen, after the colour/s are applied the garment will go through a curing process to ensure the ink does not wear or wash out. Screen printing is great for a range of different garments from t-shirts, hoodies to hi vis vests.

Our ultra-reliable heavy duty VASTEX carousels are the most innovative and reliable manual screen printing equipment on the market.

This process is ideal for orders of 25 or more items where multiple garments are using the same logo.

We are excited to introduce an eco-friendly screen printing service using water-based inks for our sustainable apparel range.

Embroidery

From polos and shirts, to caps and overalls. If you can think of it, we can probably embroider it.

Embroidered garments are ideal for giving your workforce a strong identity and help to promote your brand.

Your logo is converted into an embroidery format using industry leading digitising software and then submitted to the embroidery machines. The actual embroidery process is carried out by our state-of-the-art Tajima and ZSK embroidery machines using only Madeira threads, industry leaders for strength and durability, with unbeatable colour fastness. We can guarantee you a professional finish that will last the life time of the garment.

We are excited to introduce our eco-embroidery service using biodegradable and recycled embroidery threads for our sustainable range.

We have no minimum order size so you can order as many or as few items as you need.

DTF

Direct to film, commonly known as DTF, is a process in which a graphic printed onto a piece of film with various coloured water based inks is applied to an apparel item.

How long does DTF printing last?

A number that you hear thrown around is that the industry standard for printed clothing is 50 washes. Many agree, however, that DTG prints will last longer than that. Another way to look at it is that direct-to-garment prints tend to last the life of the garment — and age along with it.

DTF printing is more versatile than screen printing, meaning that you can use it to create a wider range of locations on the shirt. And finally, for certain types of jobs and small runs,

DTF is a full colour eco-friendly printing process.

Digital Print

Digital printing is the process of printing digital-based images directly onto a variety of media substrates. Digital files such as PDFs or desktop publishing files can be sent directly to the digital printing press to print on paper, photo paper, canvas, fabric, synthetics, cardstock and other substrates.

Dye-Sublimation Printing  is a digital computer printing technique that uses heat to transfer dye onto materials such as plastic, card.  It is an eco-friendly printing process using water-based inks & paper that can be recycled.

Print & Cut - A printer cutter is an all in one solution that can print and cut your artwork from the same machine. Used with printable transfer medias, a print and cut machine uses solvent ink to print your design.

Vinyl Transfer

Vinyl Transfer printing is an alternative to screen-printing that is perfect for personalising lots of different items, such as initials or numbers on a football kit, hen night t-shirts and one offs.

We can create many different finishes and effects to meet your needs, using quality vinyl in a number of finishes, plain, sparkly, glow in the dark ... etc. We have no minimum order size so you can order as many or as few items as you require.

Vinyl transfer involves computer-controlled equipment precisely cutting shapes from sheet vinyl, and placing onto a substrate such as a t-shirt or hi vis vest for heat application.

IMPORTANT INFORMATION:

Artwork requirements

For the best possible results when adding your logo onto any of our (or your) garments we will need your logo as outlined below :

To avoid unnecessary charges and delays and to ensure you receive the highest quality customisation please review our artwork guidelines below.
Should you not have the artwork in a format suitable for customisation if necessary we can re-draw your file to a suitable type for a fee of £20 + VAT

For Screen Printing and Vinyl Transfer Ai and EPS vector files are our preferred file types.
Don’t know the difference? It’s easy to tell the difference between vectors and other formats.
If you zoom into a vector, you will see no jagged edges or distortion.
If you zoom into a raster such as a jpeg, the image and edges will become blurry.

Don’t save a raster it as a AI or EPS file – it’s still a raster file and would be unusable unless we re-draw it for a fee.
PDFs must be created from vector files and maintain editing capabilities.

If your logo has any text , then these fonts MUST be converted to paths. This simply means that the font is converted to a graphic object and cannot be changed. If this is not done, then when we receive the file and don’t have the equivalent font, we won’t be able to match your artwork.

For Transfer and Dye Sublimation we would still prefer vector formats but sometimes high resolution images may be up to the task. We will advise prior to any work taking place.

For Embroidery all files types are accepted as long as the resolution is high quality, though sometimes our digitizer can work miracles with less than ideal artwork!
For all first time customers there is a fee for logos or graphics to be converted into a embroidery format (digitising), this is a one off fee and your embroidered artwork will be held on file for future orders.

Returns Policy

Defective items may be returned for refund or store credit.

To return part or all of your order:

To request a return, please contact us @ info@masterkrest.com

What can be returned:

Masterkrest LTD  will only accept returns on faulty or damaged goods, where the damage can be attributed to the production process. Examples include:

  • T-shirt is damaged, ripped or the stitching is faulty. This must be a manufacturing issue and not relating to wear or misuse.
  • An issue with the print.

What cannot be returned: 

Exchanging sizes or colours is not possible as garments are printed to order.

Products that have been washed or worn cannot be accepted. 

Returns for exchange, refund or store credit must be made within 14 days of receipt of purchase. 

All shipping charges for returning products to us must be paid by the returnee.  We do not reimburse shipping charges.

REASONS FOR RETURN

Only Items that are faulty/damaged or have a faulty print may only be returned.

Proof approval

We consider all of the following actions to constitute as authority to proceed on your order:

Verbal approval via phone and/or in person

Emailing your approval

Clicking 'Approve' on the proof


We recommend that you check all proofs thoroughly before approving. We endeavour to be as accurate as possible however please note that due to the production process, colours, position, size and scale are indicative only. 

Order cancellation

Once you have approved and paid for your order, we place an order with our supplier for the raw materials. 

If you wish to cancel the order after this time we will refund the cost of decoration, providing the decoration process has not begun.

Orders cannot be cancelled if the decoration process has begun. This order will be completed and shipped to you.

If you cancel your order before decoration has begun, we will return the garments to our supplier. Charges will be incurred for this, therefore we will refund 50% of the price of the garments to you.  

Our turnaround time is approximate and we do not refund for orders that take longer than expected, since so many factors are outside of our control.